Managed IT · Hospitality Technology · MSP
Supporting the systems that support you.
Enterprise-grade managed IT, infrastructure, and strategic consultancy — purpose-built for hotels, apart hotels, and hospitality brands across the UK, EU and beyond. We help your property and brand work toward PCI DSS readiness and audit preparation, with global delivery capability, remote or on-site.
What We Do
Shaped by real hands-on experience across hospitality environments — because downtime isn't an option and guest experience is everything.
01
Proactive monitoring and round-the-clock support for your entire IT estate. A dedicated IT team without the in-house overhead.
02
Full lifecycle management of PMS, POS, RFID, IPTV, and telecoms — from specification and procurement through to installation and support.
03
Multi-layered protection for guest data, payment systems, and business-critical infrastructure — with a clear focus on supporting PCI DSS readiness across your property.
PCI
We help hotels understand their PCI DSS responsibilities, assess technical gaps, implement appropriate controls, and coordinate remediation with their brand, payment provider and qualified compliance partners.
04
Scalable cloud environments, server deployments, and network architecture designed for multi-site hospitality operations across any region.
05
Modern IP telephony and unified comms replacing ageing hotel phone systems — cost-effective, scalable, and fully managed.
06
Centralised management of all staff devices — laptops, tablets, and mobile — ensuring security, compliance, and visibility across your estate.
07
Sourcing the right hardware at the right price, with full asset lifecycle tracking — plus a single point of contact for all your third-party suppliers.
08
New builds, brand conversions, and full property refurbishments — complex IT projects delivered on time and on budget.
09
Automated, tested backup solutions with managed off-site and cloud retention. Rapid disaster recovery when every minute counts.
10
Fully compliant, certified IT asset disposal and data destruction. Responsible end-of-life management for your hardware estate.
11
Strategic advisory for GMs and IT Directors — technology roadmaps, budget planning, and independent guidance with no vendor bias.
Who We Are
STRIDE IT is built on hands-on professional experience supporting branded and independent hospitality environments across the UK and Europe. Our experience covers hotel infrastructure, PMS and POS dependencies, networks, endpoints, cybersecurity, preventative maintenance and coordination between property teams, brands and specialist vendors — across international branded hotel environments and independent properties alike.
Work With UsCredentials
Our team holds certifications across cloud, cybersecurity, and infrastructure — from globally recognised bodies and vendors.
Expertise
From the front desk to the server room — hands-on knowledge of every layer of hospitality technology.
Deployment, integration, and support for leading property management and point-of-sale platforms — seamlessly connecting guest-facing systems with back-office operations.
Enterprise-grade wired and wireless infrastructure built for the density and roaming demands of hotel environments — lobbies, restaurants, conference suites, and guest floors.
Full specification, supply, installation, and maintenance of RFID key systems and access control — integrated with building management and security infrastructure.
Modern in-room entertainment and business telephony — from legacy PABX migrations to full VoIP deployments — configured and supported to the standard your guests expect.
We help hotels understand their PCI DSS responsibilities, assess technical gaps, implement appropriate controls and coordinate remediation — working alongside your property team, brand and payment provider from scoping through to remediation support.
Guest data protection and cybersecurity built into every layer of your environment — backed by CompTIA Security+, CySA+, ISC2 CC, DHS ICS, and advanced qualifications from Sheffield College and Firebrand Training.
Cloud architecture, migration, and ongoing management for hospitality operations — scalable, resilient, and cost-optimised for your portfolio size.
Certified IT asset disposal with full chain-of-custody data destruction — supporting your ESG commitments and legal obligations under WEEE regulations.
Our Core Commitment
We help hotels understand their PCI DSS responsibilities, assess technical gaps, implement appropriate controls and coordinate remediation with their brand, payment provider and qualified compliance partners.
STRIDE IT provides technical readiness and remediation support. Formal PCI DSS validation or certification must be completed by the appropriate qualified assessor or validation provider where required.
Talk to Us About PCISupport Coverage
Onboarded managed-service customers can reach our helpdesk any time for business-critical incidents — a property-wide outage, PMS or POS down, or a cybersecurity incident. Routine requests are handled during standard support hours; what counts as critical is defined clearly in your agreement.
Where Our Experience Comes From
Across the UK and Europe.
Experience working within international branded hotel operating standards.
Understanding of the operational dependencies that keep a property running.
Local engineering and coordination across brands, property teams and specialist vendors.
Backed by industry-recognised qualifications across security and cloud platforms.
Support designed to fit real hotel operations, not generic IT ticketing.
Let's Talk
New property, existing estate, or just need reliable managed support — we're here.